Privacy terms

At Sac De Rêve, we prioritize your right to privacy and security. We understand how important it is to protect your personal information and we are dedicated to ensuring that all your data is handled responsibly and in accordance with applicable laws. This privacy policy describes how we collect, use, protect and share your personal information when you interact with us, either through our website, via email, or when purchasing our products.

1. Collection of Personal Information

When you visit our website or otherwise interact with Sac De Rêve, we collect a range of personal information. This may include:

- Contact information: Such as name, address, e-mail address, telephone number, which you give us when creating an account, purchasing products or when signing up for our newsletter.

- Payment information: Such as credit card information or other payment data collected to process your purchases. This information is processed securely and in accordance with applicable standards for payment transactions.

- User behavior: Data about how you use our website, including the pages you visit, the products you look at or buy, as well as your interaction with our emails and advertisements.

- Technical Information: IP addresses, browser information, device type and other technical data that are automatically collected through cookies and similar technologies to improve your experience on our website.

2. Use of Personal Information

The information we collect is used for the following purposes:

- Processing of Orders: To process and deliver your orders and handle any returns or complaints.

- Customer service: To be able to answer your questions, handle inquiries and provide the best possible customer service.

- Customization of Experience: To personalize your experience on our website, including product recommendations that match your preferences.

- Marketing: To send you targeted offers and news about Sac De Rêve, provided you have given your consent to this. You can unsubscribe from these communications at any time.

Improvement of Website: To analyze and understand how our website is used so that we can improve functionality and user experience.

3. Sharing of Personal Information

We only share your personal information with third parties in limited situations, including:

- Service providers: With third parties that help us run our business, such as payment processors, shipping companies and IT support. These partners are obliged to protect your information and may only use it for the purposes we have agreed.

- Marketing partners: To deliver targeted advertising on other websites based on your interests and interactions with our site. This may include using cookies and similar technologies to track your behavior online.

- Legal requirements: When it is necessary to comply with the law, e.g. in the event of inquiries from authorities or to protect our company's rights.

- Business Transfers: If Sac De Rêve becomes part of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will inform you before your information is transferred and becomes subject to another privacy policy.

4. Cookies and Other Technologies

We use cookies and similar technologies to collect information about your use of our website. Cookies are small text files that are stored on your device when you visit our website. They help us improve the functionality of our site, understand user behavior, and deliver more relevant content and advertising to you.

You can change your cookie settings via your browser at any time and choose to delete or block cookies. However, be aware that if you choose to block cookies, it may affect your experience on our website.

5. Protection of Your Information

We take the security of your personal information very seriously and have implemented appropriate technical and organizational measures to protect your data against unauthorized access, loss or misuse. We use encryption technologies, secure servers and other security protocols to ensure that your information remains confidential.

6. Your Rights

Depending on where you live, you may have certain rights in relation to your personal information, including:

- Right to Access: You have the right to gain insight into what personal information we have about you.

- Right to Direction: You have the right to have incorrect or incomplete information about you corrected.

- Right to Erasure: You have the right to request that your information be deleted if it is no longer necessary for the purposes for which it was collected.

- Right to Restriction: You have the right to restrict the processing of your data in certain circumstances.

- Right to Objection: You have the right to object to the processing of your information, including for use in direct marketing.

- Right to Data Portability: You have the right to receive your information in a structured, commonly used and machine-readable format and to have it transferred to another data controller if this is technically possible.

If you wish to exercise your rights or have any questions regarding our processing of your personal information, please contact us by email at contact@sacdereve.com . We will endeavor to process your request as quickly as possible and within applicable statutory deadlines.

7. Changes to the Privacy Terms

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable law. We will inform you of material changes by updating this page and, if applicable, by sending you a direct message. We encourage you to regularly review our privacy policy so that you are always up to date on how we protect your information.

8. Contact information

If you have any questions, concerns or comments about our privacy policy or our processing of your personal information, you are always welcome to contact us:

Sac De Rêve
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We are here to ensure that your rights are respected and that you have a safe and secure experience when shopping with us.